The market strategy of EPOCA is and will always be based on values such as responsibility, rigor, efficiency, solidarity, sustainability, respect for people, and commitment to strong environmental performance and the use of wood and other forest products from sustainable sources.
In this context, EPOCA, having obtained FSC® Certification under license code FSC-C151748, has committed to contributing to the responsible management of forests through the selection and use of FSC® certified products in the production of some of the products it markets.
Additionally, EPOCA is committed to promoting the rational use of natural resources and the prevention of pollution, minimizing environmental impacts arising from its activities, and promoting the concept of a circular economy from a life-cycle perspective. The company ensures that aspects of Quality, Environment, and Occupational Health & Safety are controlled through compliance with legislation, reference standards, and obligations arising from dialogue with stakeholders.
Our Policy Principles
- Relationship with Clients and Suppliers: Maintain and strengthen relationships with existing clients while fostering strong connections with suppliers to ensure the quality and effectiveness of the products supplied.
- Employee Engagement: Provide employees with the necessary training to perform their activities competently, promoting motivation, internal organization, and productivity.
- Customer Satisfaction: Achieve full customer satisfaction by delivering products/services according to specifications and requirements, always striving to exceed expectations, in compliance with legal, normative, and regulatory requirements, as well as any additional requirements subscribed by EPOCA.
- FSC® Chain of Custody: Ensure internal control procedures to prevent mixing certified and non-certified products during production.
- Environmental Performance: Guarantee the use of best practices in sustainability and environmental respect, as well as safety and health in the workplace.
- Continuous Improvement: Continuously improve the quality and flexibility of our products/services while efficiently addressing complaints and non-conformities.
Exclusions and Ethical Commitments
EPOCA ensures it has no involvement with the following activities:
- Illegal logging or trade of wood and other forest products;
- Violation of traditional methods and human rights in forestry operations;
- Destruction of high conservation value areas in forestry operations;
- Conversion of forests into plantations or non-forest uses;
- Introduction of genetically modified organisms in forestry operations;
- Violation of any of the ILO Core Conventions, as defined in the ILO Declaration on Fundamental Principles and Rights at Work.
Commitment from Management
The management of EPOCA is committed to continuous and organized growth within our market, respecting clients, competitors, and suppliers, ensuring product quality and improving environmental performance to position the company as a reference in the sector.
Management requests the full collaboration, dedication, and responsibility of all employees to continuously improve the company’s effectiveness, committing to providing the necessary resources to implement this Quality, FSC® & Environmental Policy.
Date: July 14, 2022
Edition: 4